Futuristic scripting tool delivers ‘gold’ to call centre

Futuristic scripting tool delivers ‘gold’ to call centre


The project: QuantumIT has had an enduring relationship with Stellar, now a multi-channel customer contact centre, since the year 2000. Back then, Stellar created a basic prototype of a futuristic scripting tool, which automatically guidedThe project: QuantumIT has had an enduring relationship with Stellar, now a multi-channel customer contact centre, since the year 2000. Back then, Stellar created a basic prototype of a futuristic scripting tool, which automatically guidedThe project: QuantumIT has had an enduring relationship with Stellar, now a multi-channel customer contact centre, since the year 2000. Back then, Stellar created a basic prototype of a futuristic scripting tool, which automatically guided

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